Returns & Refunds Policy

Effective Date: October 1, 2026
Last Updated: September 22, 2026

Divine Inspirations 4 U wants customers to be satisfied with their purchases. Because many of our products are handmade and produced in limited quantities, certain conditions apply to returns, exchanges, and refunds.

Please review this policy before completing your purchase.

1. Return Window

Eligible products may be returned when a return request is submitted within 14 calendar days after delivery.

To qualify for a return, the product must:

  • Be unused and in its original condition
  • Show no signs of wear, alteration, washing, use, or customer-caused damage
  • Include its original packaging when applicable
  • Include proof of purchase or sufficient order information to verify the transaction

Divine Inspirations 4 U may decline a return that does not meet these conditions, except where applicable law provides otherwise.

2. How to Start a Return

Before sending a product back, contact Divine Inspirations 4 U at:

sales@divineinspirations4u.com

Please provide:

  • Your name
  • Order number
  • Product being returned
  • Reason for the return
  • Photographs when the product is damaged, defective, or incorrect

Do not send merchandise back until you receive return instructions from Divine Inspirations 4 U.

Once a return is authorized, the product should be shipped within 7 calendar days after the return instructions are provided.

Return Address:
Divine Inspirations 4 U
5211 W Goshen Ave, #130
Visalia, CA 93291

Returns sent without sufficient information to identify the customer or order may delay processing.

3. Non-Returnable Products

Unless the product arrives damaged, defective, incorrect, materially different from its description, or applicable law requires otherwise, the following are not eligible for return:

  • Personalized products
  • Customized products made to the customer's specifications
  • Customized products received as ordered
  • Products clearly marked Final Sale before purchase
  • Products that have been used, worn, washed, altered, or damaged after delivery
  • Products missing required components
  • Products without their original packaging when the packaging is reasonably necessary for resale

Any additional product-specific return restriction will be clearly disclosed before purchase.

4. Handmade Product Variations

Many Divine Inspirations 4 U products are handmade.

Minor variations may occur in characteristics such as:

  • Fabric pattern placement
  • Color placement
  • Cutting or alignment
  • Printed color
  • Dimensions
  • Decorative details
  • Other characteristics resulting from handmade production

Reasonable variations inherent in handmade production are not necessarily defects.

However, if a product is damaged, defective, incorrectly made, materially different from its description, or different from the item ordered, please contact Divine Inspirations 4 U so the matter can be reviewed.

5. Damaged, Defective, or Incorrect Products

Please inspect your order promptly after delivery.

If an item arrives damaged, defective, or incorrect, contact Divine Inspirations 4 U within 7 calendar days after deliveryat:

sales@divineinspirations4u.com

Please provide:

  • Your name
  • Order number
  • Description of the problem
  • Clear photographs of the product
  • Photographs of the shipping packaging when relevant

Please retain the item and its packaging until the issue has been reviewed.

Depending on the circumstances and product availability, Divine Inspirations 4 U may provide an appropriate resolution, including:

  • Replacement
  • Exchange
  • Refund
  • Refund of applicable shipping charges when appropriate

6. Exchanges

Exchanges may be available for eligible products and are subject to available inventory.

Because Divine Inspirations 4 U creates many products in limited quantities, the same design, color, fabric, or product may not always be available.

If the requested replacement is unavailable, an eligible customer may be offered:

  • Another available product
  • A refund, when appropriate

Contact sales@divineinspirations4u.com before returning merchandise for an exchange.

7. Return Shipping

Change-of-Mind Returns

When an eligible return results from a customer's change of mind, preference, or another reason unrelated to an error by Divine Inspirations 4 U:

  • The customer is responsible for return-shipping costs.
  • Original shipping charges are generally non-refundable.
  • The customer is responsible for packaging the product appropriately for its return.

A trackable shipping method is strongly recommended.

Divine Inspirations 4 U Error

When a return results from:

  • An incorrect product
  • A damaged product
  • A defective product
  • Another fulfillment error for which Divine Inspirations 4 U is responsible

Divine Inspirations 4 U will provide appropriate instructions concerning return shipping and any applicable shipping reimbursement.

8. Refund Method

Approved refunds will generally be issued through the original payment method used for the purchase.

An approved refund may include:

  • Eligible merchandise price
  • Applicable sales tax
  • Applicable shipping charges when required by this policy or law

Original shipping charges are generally not refundable for change-of-mind returns.

9. California Refund Processing

When a customer is entitled to a refund from an eligible online purchase, Divine Inspirations 4 U will process the refund within the timeframe required by applicable law.

For qualifying California Internet transactions where payment was not made through an applicable third-party creditor, a refund due will be processed and sent within 30 days after:

  1. The returned goods have been received in refundable condition;
  2. Divine Inspirations 4 U has received sufficient information to process the refund; and
  3. The customer's original payment has been paid or cleared by the applicable financial institution.

When payment was made through an applicable third-party creditor, Divine Inspirations 4 U will issue any required credit memorandum within the legally required period.

Once Divine Inspirations 4 U has initiated a refund, additional time required for the refund to appear in the customer's account may depend on the customer's financial institution or payment provider.

10. Partial Refunds

When permitted by applicable law, a partial refund may be considered if an otherwise eligible returned product experiences a reduction in value because of customer handling beyond what is reasonably necessary to inspect the product.

Examples may include:

  • Missing nonessential components
  • Missing packaging that affects resale value
  • Customer-caused cosmetic damage
  • Other customer-caused reduction in value

Divine Inspirations 4 U will communicate the reason for any proposed partial refund.

11. Order Cancellations

Customers wishing to cancel an order should contact:

sales@divineinspirations4u.com

as soon as possible.

Cancellation cannot be guaranteed after an order has entered:

  • Production
  • Processing
  • Packaging
  • Shipment

If the order has already shipped, the customer may request a return under this policy if the merchandise is return-eligible.

12. Canceled Orders by Divine Inspirations 4 U

Divine Inspirations 4 U may cancel an order when reasonably necessary because of:

  • Product unavailability
  • An obvious pricing or listing error
  • Inability to verify payment
  • Suspected fraudulent or unauthorized activity
  • Shipping restrictions
  • An inability to fulfill the order

If Divine Inspirations 4 U cancels an order after payment has been collected and the merchandise has not been provided, the appropriate amount will be refunded.

13. Undeliverable or Refused Packages

If a package is returned because of:

  • An incorrect or incomplete address provided by the customer
  • Failure to retrieve the package
  • Refusal of delivery
  • Another delivery issue attributable to the customer

Divine Inspirations 4 U will make reasonable efforts to contact the customer.

Additional shipping charges may apply if the customer requests reshipment.

14. Proof of Purchase

Divine Inspirations 4 U may require sufficient information to verify the original purchase before processing a return, exchange, or refund.

Acceptable information may include:

  • Order number
  • Order confirmation
  • Receipt
  • Customer name and email associated with the purchase
  • Other information sufficient to identify the transaction

15. California Return-Policy Disclosure

This Returns & Refunds Policy states:

  • Whether returns are accepted
  • The applicable return period
  • Products eligible for return
  • Products excluded from return
  • Conditions required for a return
  • Whether refunds or exchanges may be provided
  • Responsibility for return shipping
  • Procedures for damaged, defective, or incorrect merchandise

Divine Inspirations 4 U will make this policy conspicuously available to customers before accepting payment for online transactions where required by applicable law.

Nothing in this policy is intended to eliminate, waive, or restrict consumer rights or remedies that cannot legally be waived.

16. Consumer Warranty Rights

Nothing in this Returns & Refunds Policy eliminates or limits any implied warranty, statutory warranty, consumer remedy, or other legal right that cannot lawfully be waived.

A restriction on change-of-mind returns does not eliminate a customer's legal rights concerning merchandise that is defective, damaged, materially misrepresented, or otherwise subject to applicable warranty protections.

17. Changes to This Policy

Divine Inspirations 4 U may update this Returns & Refunds Policy to reflect changes in products, business practices, shipping or payment services, store operations, or applicable laws.

The Last Updated date at the top of this page will identify the most recent revision.

The policy disclosed when an order is placed will generally govern that transaction to the extent appropriate and permitted by law.

18. Contact Information

Questions about returns, exchanges, refunds, damaged products, or order cancellations may be directed to:

Divine Inspirations 4 U
Business Address: 5211 W Goshen Ave, #130, Visalia, CA 93291
Email: sales@divineinspirations4u.com
Website: DivineInspirations4u.com

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